Learn more about yourself and your fellow conference participants. See how to handle difficult conversations with employees and customers Effectively work with the five generations (Mature, Baby Boomers, Generations X, Y and Z).

 Session Takeaways: 

  1. Learn more about yourself and your fellow conference participants. 
  2. See how to handle difficult conversations with employees and customers  
  3. Effectively work with the five generations (Mature, Baby Boomers, Generations X, Y and Z).