General Industry Operations

GEAPS Exchange 2025: Tactical Influence: FIRST Principles of Leadership

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Speaker: Pamela Barnum

Session Description

Tactical Influence takes you from a place where you are not the kind of leader who could rise to the challenge – to a place where you are the kind of leader who did. Be FIRST. Join Pamela Barnum, former undercover police officer and federal prosecuting attorney, as she shares how to close the gap between intentions and impact, resulting in improved outcomes critical to success. Using techniques backed by research, discover how Tactical Influence turns adversity into transformation.

Fortitude: A resilient leader can suffer through change and setbacks, but a leader with fortitude is strengthened by them. The secret to navigating unseen difficulties lies in deliberately doing hard things.

Integrity: Be the leader who stands for something and flourishes during a challenge. Uncover how to replace complacency with diligence and drive.

Respect: Leverage intentional communication cues for increased collaboration and improved results. Learn the number one undercover technique that makes you five times as likely to influence the outcome, even when all seems lost.

Self-awareness: We are more confident and creative when we see ourselves clearly. Discover the Undercover Advantage and how to implement it.

Tenacity: Lead yourself and your teams to push beyond what you can do to find out what you are truly capable of. Discover field-tested strategies learned in law enforcement to never, never, never quit.

Meet The Speaker

Pamela Barnum

Trust Strategist & Nonverbal Communication Expert

Imagine what it would be like to live as a different person with a different name, identity, and background. For months, you live with a false identity, and your success depends on building trust and detecting deception with some of the most dangerous people imaginable. That’s precisely what Pamela Barnum did for years working undercover in the Drug Enforcement Section. She learned real-world techniques for building trust and interpreting body language.

When Pamela graduated from law school, she left policing and accepted a position as a federal prosecuting attorney. She spent countless hours in the courtroom, perfecting her proficiency as a trust strategist and body language expert.

Following a successful 20-year career in the criminal justice system, Pamela studied corporate negotiations in graduate school. Now, she shares her expertise with others, teaching them how to improve their communication skills to increase trust inside corporations, associations, and law enforcement agencies. She learned quickly how to separate fact from fiction and truth from falsehood.

As a nonverbal communication expert and trust strategist, Pamela delivers techniques once thought of as a “secret second language” participants can begin using immediately. Take decades of experience in deep undercover work in narcotics and a successful legal career, and you get real-world strategies that help attendees crack the code on trust, improve professional relationships and increase effectiveness using proven field-tested techniques. Pamela shares her experience, research, and expertise with humor, candor and energy, blending actionable strategies with memorable stories.